General Terms and Conditions

We operate exclusively in accordance with the Allgemeine Deutsche Spediteurbedingungen 2017 – ADSp 2017 – (German Freight Forwarders’ General Terms and Conditions 2017).

Note: In clause 23 the ADSp 2017 deviates from the statutory liability limitation in section 431 German Commercial Code (HGB) by limiting the liability for multimodal transportation with the involvement of sea carriage and an unknown damage location to 2 SDR/kg and, for the rest, the customary liability limitation of 8,33 SDR/kg additionally to Euro 1,25 million per damage claim and EUR 2,5 million per damage event, but not less than 2 SDR/kg.

May 24th was a very special day for us. On that day we celebrated our 90 anniversary. It was a moment for us to look back on nine decades of successful business activities based on hard work, innovation and partnership.

Our journey began 90 years ago in Berlin, as a service provider for the film industry, transporting film copies, negatives and film props, by hand pulled wagon, by bicycle and by streetcar. Quickly international connections were formed and Kroll was one of the first forwarders to transport goods via zeppelin and airplane.

Since then we have continually developed further. Today we are proud to offer our services from eight locations in Germany. We serve our customers worldwide by air, sea, road transport, rail and by bicycle. Kroll has established itself in the market as a successful logistics expert.

This success would not have been possible without the engagement of our employees. Their dedication, competence and teamwork have made Kroll International Spedition what it is today. Without them we would not be in the position to offer our customers the excellent service that they have come to expect from us.

Kroll is a medium-sized family business. The shareholders form the backbone of the company. They are however, much more than just the owners of Kroll. They are our advisors, supporters and they inspire us with their ideas and their knowledge that they have acquired while being part of Kroll.

Our success is the result of our corporate culture which is based on integrity, consistency, innovation and customer satisfaction. We are proud of our values and of the fact that we are constantly developing our knowledge and skills further to meet the ever changing needs of our customers.

Our goal for the coming years is to continue to play an important role in freight forwarding and logistics and to continue to offer the highest level of service.

We would also like to thank all of our former employees who have worked hard to make Kroll International Spedition that what it is today. Their dedication has helped create our success and their contributions will not be forgotten.

On the occasion of our 90th anniversary we want to, again, express our gratitude to our customers, our employees and our shareholders. We are grateful for their support and look forward to working together in the coming years.